It is very common for certain people to encounter problems with their printers, problems that can be caused by the user himself due to a situation that has not been taken care of in an adequate way, or situations in which these users may need assistance on the part of from the customer service of the company that supplies the products, in this case HP, so if your hp printer does not work or is not printing your documents, below we can discuss what to do to get it working normally again .
What to do if my printer is not printing?
Now, this is one of the most common cases that has happened to users of printers, whatever their brand, including HP as well, so if it is not responding when printing documents, this type of situation can be resolved in a simple way by the user, therefore, see below some methods that can be followed by HP printer users to solve printing problems in the same:
1. The user can make his printer work again, if he deletes at least one pending document;
2. Update a driver or make some changes to your settings so that your machine can print documents again.
Note: It should also be noted that the causes that can make your printer not work can be several, this is where the big problem lies, which could lead to different solutions on the part of the user to solve this problem, therefore, below we can mention some of the most common problems in printing machines:
3. Clear the print queue
Well, always clean your print queue or spooler, that is, if there is a document that is pending in the queue, your printer will probably not be able to print until its files can be eliminated, in most parts, perform a print cancel may also solve your problem;
4. Disconnect and reconnect your printer
Another method that customers can always find in order to solve problems with their printers, is to perform a disconnection and reconnect this same machine, that is, the user can disconnect the connection through the computer and reconnect it, already that the problem could be coming from the bad connection by the computer.
In case of difficulties, users can contact us by calling 0800-7097751.
Check also: How do I talk to a real person at HP printer?
