Kupp predicts, however, that the tug-of-war between employers and employees over flexibility will gradually ease, potentially lightening the load on middle managers. Market demand means flexible working will be here to stay, she says, so employers will ultimately have to cede ground. “We know that employees want flexibility and that they’re willing to walk if their current job doesn’t provide it. So, what we’re currently seeing are likely short-term growth pains.”
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