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QuickBooks Payroll Error PS036occurs when there's an issue with the user's payroll subscription. This error typically appears when trying to update the payroll service or download payroll updates.
Causes:Incorrect payroll service key.
Inactive payroll subscription.
Multiple payroll agreements in the company file.
Invalid or outdated billing information.
Unable to update payroll.
Error message "PS036: There is a problem verifying your payroll subscription."
Go to Employees > My Payroll Service > Manage Service Key.
Ensure the service key is correct. If it's incorrect, re-enter the correct key.
Log into your Intuit account to confirm your payroll subscription is active.
If inactive, renew your subscription.
Go to your Intuit account and verify that your billing information is up-to-date.
Delete any outdated or invalid payroll agreements from your company file.
QuickBooks Payroll Update Error PS032occurs when the software is unable to download payroll updates due to issues with the payroll subscription.
Causes:Incorrect or outdated payroll subscription.
Corrupted QuickBooks installation.
Connectivity issues.
Error message "PS032: QuickBooks is having trouble installing payroll tax table updates."
Inability to download payroll updates.
Check the status of your payroll subscription to ensure it is active and correct.
Run a repair on your QuickBooks installation by going to Control Panel > Programs > QuickBooks > Repair.
Ensure you have a stable internet connection.
Clear your browser cache and cookies to remove any corrupted files.
QuickBooks Payroll Error PS077indicates a problem with the tax table update. This error prevents the software from downloading the latest payroll updates.
Causes:Corrupted or damaged QuickBooks files.
Invalid payroll subscription.
Incomplete or unsuccessful QuickBooks updates.
Error message "PS077: QuickBooks is having trouble installing payroll tax table updates."
Failure to download or install payroll updates.
Confirm that your payroll subscription is valid and active.
Ensure QuickBooks is updated to the latest version by going to Help > Update QuickBooks.
Use the QuickBooks Repair Tool to fix any corrupted installation files.
Make sure that your QuickBooks installation files are not corrupted.
QuickBooks Payroll Error PS038occurs when users try to download the latest tax tables and forms or deposit payroll directly into employees' bank accounts. This error often happens when paychecks are stuck in the "Online to send" state.
Causes:Stuck or unprocessed paychecks.
Incorrect payroll data.
Outdated QuickBooks or payroll services.
Error message "PS038: QuickBooks is having trouble sending payroll data."
Payroll transactions not processing correctly.
Go to File > Utilities > Verify Data and then Rebuild Data to fix any issues with your company file.
Look for any paychecks that are stuck in the "Online to send" state and process them.
Ensure both QuickBooks and payroll services are updated to the latest versions.
Verify that your payroll data is accurate and correct any errors.
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