By implementing timestamping and blockchain technology, media and
publications can increase their readers assurance.To get more news about
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Readers
expect their news content to be reliable and trustworthy, yet many
doubt it actually is. Readers cite issues like unchecked sources,
rushing too fast to print, careless reporting and news sites being
deliberately misleading as contributing to their eroding trust in
published content. Yet readers seek out — and are even willing to pay
for — credible, factual, objective news. Increased trust will come from
providing more transparency into the reporting and writing process, and
the solution to this for news sites will come from an unusual source:
blockchain technology.
State of trust in publishing today
We
recently conducted a report called “Trust in Digital Publishing” that
sought to uncover how readers currently feel about the news sites they
follow, the stories they see and how credible they think the sites are.
We found that 61% of those surveyed want better fact-checking and more
focus on accuracy from the news sites they follow. They believe that
news sites publish inaccurate information due to inexperienced
journalists or bad practices, and 35% think that news organizations dont
have the best interests of their readers in mind. Meanwhile, 42% have
stopped reading a news site they used to read, and 51% have abandoned
news sites simply over one article they felt was inaccurate.
But
readers are indeed seeking good, factual news: 46% of people polled said
they're willing to pay for accurate journalism. They say that better
fact-checking, a focus on accuracy over speed, more transparency over
the editorial process, and admitting when the news organization made a
mistake can help increase trust. When it comes to transparency in the
editorial process, some news sites have begun “showing their work” —
like when Washington Post journalist David Fahrenthold posted pictures
of his research notes to followers on Twitter. This process allows
readers to see how stories were researched and put together.
But I think organizations can go one step further and use blockchain timestamping to increase trust with their readers.
How blockchain can increase trust
Blockchain
technology didn't start with cryptocurrency. It was created much
earlier in a 1991 whitepaper entitled “How to Time-Stamp a Digital
Document” by researchers Stuart Haber and W. Scott Stornetta. They
anticipated the questions that would arise in a digital world around
document authorship and authenticity. “They wondered how we might know
for certain what was true about the past,” wrote Amy Whitaker in The
Wall Street Journal. “What would prevent tampering with the historical
record — and would it be possible to protect such information for future
generations?” Haber and Stornettas solution: timestamp the data.
Instead
of taking documents and data and sending them to a timestamping service
for safe-keeping — where they could still be tampered with — Haber and
Stornetta suggested timestamping data with a unique identifier, or a
hash, that would be attached to the data. The unique hash would then be
sent to a service to be stored — like an “old school copyright” — tied
to a specific version of the document or data and kept on a
decentralized, public ledger. That is how the blockchain works, started
by recognizing the need to protect the accuracy of content.
The
same use cases Haber and Stornetta proposed can be applied today:
timestamping inventions or ideas to show who created them first or
timestamping company documents to prove if they've been tampered with.
But the biggest use case today is in the place where the majority of us
get most of our information: the internet.
Timestamping can be a
way to prove authorship, expose unauthorized alterations of content, and
provide more transparency and trust to the article someone's reading.
After creating a piece of content, a news source would timestamp it with
a unique hash, which would then be added to a public blockchain for
everyone to see. That unique hash — composed of inputs from the title,
the date, and the writing itself — would correspond to that specific
piece of content. Once the hash is added to the blockchain, it can't be
altered. If the pieces contents are updated or changed, a new hash needs
to be created with a different timestamp. Essentially, an individual
fingerprint gets created for each piece of content a news organization
makes, proving the integrity in an open-source way.
It also stops
intermediaries from “stamping their approval” on content, leaving out a
biased and fallible third party who could corrupt or change the data (a
solution some news organizations are proposing today and exactly what
Haber and Stornetta wanted to avoid). An article in Wired also points
out that we pay third-party intermediaries a lot of money for a lot of
different services, many of which blockchain technology can replace.
They point out: “A decade or so from now it will be like the internet:
Well wonder how society ever functioned without it. The internet
transformed how we share information and connect; the blockchain will
transform how we exchange value and whom we trust.”
Timestamping
can increase reader trust in that they'll know theyre reading an
unaltered article or news story. Once there's widespread adoption of
timestamping, readers will come to better trust news organizations that
use it and distrust those that don't.
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