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Tag search results for: "how do i avoid chargebacks for saas"
A chargeback is a dispute a customer raises regarding the validity of a particular charge to the customer’s credit card. If a chargeback arises, the issuing bank does not release funds to a merchant until the bank has decided on the veracity of the transaction. A lot depends on how the bank rules based on its due diligence. If the bank rules in favor of the merchant (smb merchant services), funds are released to them. Otherwise, where the bank rules that the customer is correct, the charge on the customer’s credit card is reversed. T... more
