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Derive the processEach organization is made up of affiliate process. The process is a set of tasks that use the resources to return the output (people, products ...).The process is often a complex process, involving product and services. ISO 9001 is designed to manage and improve these processes. First, you define the main processes.Second, you define standards for these processes.Third, you decide how to measure and evaluate the process.Fourth, you document your approach to quality performance, defined by measurement.Fifth... more