Traveling can be an exciting experience, but for some passengers, certain aspects of the journey may present challenges. Whether it’s mobility issues, medical needs, or assistance with navigating airports, Jet2 is committed to providing special assistance services to ensure that every passenger has a comfortable and stress-free journey. With helpful services before and during your flight, Jet2 ensures that all passengers can travel with confidence.
In this blog, we will explore Jet2’s special assistance services, how to make the most of them, and how you can enjoy your flight with a little help from the Jet2 Inflight Magazine.
1. What is Special Assistance?Special assistance is a service designed to help passengers with specific needs, such as those with reduced mobility, visual or hearing impairments, or those who require medical assistance. Whether you need help with boarding, navigating the airport, or getting settled in your seat, Jet2 is there to offer support every step of the way.
Here’s a look at the types of special assistance services offered by Jet2:
Mobility AssistanceIf you or someone in your party has mobility challenges, Jet2 offers assistance with getting through the airport and boarding the plane. This includes:
If you have a medical condition that requires assistance during the flight, Jet2 is happy to accommodate any necessary arrangements. Whether you need oxygen, specific medications, or help with any medical devices, make sure to inform the airline before your flight. You can also request specific seating arrangements or additional help from the cabin crew during the journey.
Hearing and Visual ImpairmentsFor passengers with hearing or visual impairments, Jet2 offers several services, including:
Families traveling with young children or unaccompanied minors can also benefit from special assistance services. Jet2 provides priority boarding and ensures families have a smoother transition from the airport to the aircraft, making it easier to manage all your belongings and settle in.
2. How to Request Special AssistanceThe key to a smooth experience with Jet2’s special assistance services is planning ahead. Here’s how you can request special assistance for your flight:
Booking: When booking your flight with Jet2, you can select the special assistance option. If you’ve already booked your flight, you can still request assistance by calling the airline’s special assistance team at least 48 hours before your flight.
Contacting Jet2: If you have specific needs or require extra help, it’s best to contact Jet2 directly. The airline’s special assistance team can discuss your requirements and ensure that the necessary arrangements are made.
Pre-Flight Confirmation: Once your assistance request is confirmed, you will receive a confirmation that outlines the services you can expect on the day of your flight. This will give you peace of mind knowing that your needs will be met.
Once on board, Jet2 ensures that all passengers receive the assistance they need for a comfortable and relaxing flight.
Special SeatingIf you require specific seating due to a medical condition or mobility issues, make sure to notify Jet2 in advance. Jet2 offers extra legroom seating for passengers with additional needs and can arrange seats with easy access to the aisle.
Cabin Crew SupportDuring the flight, the cabin crew is trained to provide any necessary assistance. This can include helping with moving around the cabin, accessing your belongings in overhead compartments, or addressing any medical needs that arise during the flight.
Rest and RelaxationIf you’re traveling with additional needs, the goal is to ensure you are as comfortable as possible. Consider bringing along a neck pillow, blanket, or other personal comfort items that can help make your flight more pleasant.
4. The Jet2 Inflight Magazine: A Perfect Way to Pass the TimeOnce you’re settled into your seat, you may want to relax and enjoy some entertainment during your flight. The Jet2 Inflight Magazine is a great companion for passengers with special assistance needs, offering a wealth of content to keep you entertained and inspired during the journey.
Destination Guides: If you’re heading to a new place, the Jet2 Inflight Magazine has detailed destination guides that can help you plan your time once you arrive. Whether it’s exploring local attractions or learning about the culture, the magazine is a great way to get excited about your trip.
Travel Tips and Advice: The magazine is also packed with practical travel advice, from tips on navigating airports to how to make the most of your time abroad. These can be particularly helpful for travelers who might need extra guidance during their journeys.
Exclusive Offers: If you're looking to book another trip, the Jet2 Inflight Magazine features exclusive deals on Jet2 holidays and flights. You may find some great offers for your next adventure!
Fun and Entertainment: The magazine also includes fun features such as puzzles, quizzes, and engaging stories, making it an ideal way to unwind and enjoy the flight.
Family-Friendly Content: For families traveling with children, the magazine includes content for younger passengers, ensuring they have something to enjoy too. Whether it’s fun facts or games, it keeps everyone entertained during the flight.
Traveling with special needs shouldn’t be a stressful experience. Jet2’s special assistance services are designed to ensure that all passengers can enjoy a smooth and comfortable journey. From wheelchair assistance to medical support and priority boarding, the airline offers a range of services that cater to passengers who need extra help.
By requesting assistance in advance and taking advantage of Jet2's friendly and professional service, you can relax and focus on enjoying your flight. And, with the Jet2 Inflight Magazine in hand, you’ll have plenty of entertainment and inspiration to make the journey even more enjoyable.
No matter your needs, Jet2 is committed to making your travel experience as comfortable and enjoyable as possible—because everyone deserves to travel with ease and comfort. Happy travels
The Wall